NOTICE OF CONSTRUCTION

Utility Scams in Pasadena

Scammers disguising themselves as Pasadena Water and Power (PWP) employees have attempted to extort money from commercial and residential customers, threatening to shut off service unless a payment is made immediately over the phone.

Customers with concerns about a caller may:

  • Request their name, identification, employer name, and a call back number.
  • Call PWP at (626) 744-4005 to verify the legitimacy of the caller, or call the Pasadena Police Department at (626) 744-4241 to report a fraudulent payment.

For more information, visit PWP Fraud Protection.